internet service advice

[dermotwa]

ive had an account with telmex for over a year and the service was great 95 p cent of the time.Recently its been good 65 p cent of the time.Is anyone else having the same problem?Is telmex the only provider in gto?is a satellite dish an option?I was told that telmex offered 3 levels of service at differant speeds but after i spoke with telmex,i was told that in my neighbourhood there is only the basic service for 400 pesos p month.I live near el tinaco del pipila.That basic service was great until recently.I bought a new modem,but that didnt seem to help.I have a friend who loves solving this stuff but i cant improve the situation.I got one referral Adalid who said he could install the modem for 1200 pesos which seemed really expensive.My friend set it up,it works but its unpredictable...Can anyone recommend someone who can fix this please?id really appreciate any help,thanks so much