Lousy internet for past week or so

[mr bill]

Re MEGACABLE in GTO. In late August a press release announced the service. All new infrastructure in a greenfield market [GTO].

On three occasions I contacted MegaCable's customer service who in typical fashion had no idea and simply claimed GTO wasn't in their service aea - even after I had pointed out they had Help Wanted classifieds running for sales people in GTO. Next I contacted Emerson Sampio, CTO of MegaCable [the press release incorrectly lists him as CEO] and his reply:
Greetings Mr. Byrnes,
This is the status our service availability in Guanajuato where we will launch a FTTH (Fiber to the Home) GPON (Gigabit Passive Optical Network) technology.
Location 1) Yes the service will be available in this location
Location 2) Unfortunately we do not have concession to operate in this location. Nevertheless, we are working to get regulatory permission.
Location 3) Yes, the service will be available in this location,

The estimate date for our service activation will be middle of November for Internet and Voice services and end of December for Video service.

I hope I was of any any help and thank you your inquiry.
Kind Regards,

Emerson Sampaio

In the press release they say they will offer service to around 30,000 homes so if, on average, there are 5 people per household that covers most of GTO.

Their base service is 10Mbps and goes up to 200Mpbs!
Pricing - choose "One Service" then scroll down to the Internet section.