Internet service providers in Guanajuato

[Kay Curtis]

Getting an upgrade is different from getting new service and yes, you do need to call INFINITUM for any problems. I bought a house 7 years ago that had a phone connection. In the escrow process I got a notarized letter from the seller assigning the number to me. I took that to Telmex and asked to add internet. They changed the billing name and gave me a modern and told me it would be 3 days. After 3 days I should plug the modem in following directions in the package. I did this after 3 days and everything came up and worked just fine.

A few months ago I had a problem which was very resistant to location. Every piece of hardware all along the line was replaced in succession as each replacement failed to fix the problem. The English speaking agents on the phone and the technicians who came several times were all very helpful and sympathetic and the problem did finally get resolved.