Santander/BoA

[J Anoni]

Your post had alerted me, as I had made a BofA/Santander ATM withdrawal yesterday, so I checked my account online, and sure enough I had a US$10.24 surcharge listed as a separate withdrawal.

I immediately called BofA and asked to speak to a supervisor. I asked what the US$10.24 withdrawal was. The BofA supervisor confirmed that it was an ATM usage charge. She stated that currently Santander withdrawals would reflect the charge, but that ScotiaBank withdrawals would still fall under the old policy of being free in Mexico.

I then asked the supervisor for a refund of the US$10.24 fee, to which she agreed. So my account was credited for the fee.

I guess we will have to use ScotiaBank now.

However, in the mean time, I had done some quick research of US banks with Mexican affiliates. I found the following.
1. Inter National Bank > Banorte
2. Citibank > Banamex
3. BofA > ScotiaBank